Frequently asked questions.

You can shop online right here. Join Still Warm to get first access to new pieces as soon as they hit the shop and receive an invitation to my seasonal open house and sale.

Yes! If you're near Oro-Medonte or the Barrie/Orillia area, local pickup is available by request. Just choose the pickup option at checkout or get in touch to make arrangements.

Currently, I ship within Canada. If you’re outside of Canada and want to place an order, feel free to reach out!

I don’t offer traditional custom work - my pieces form organically, guided by the clay and the moment. That said, if there’s a particular piece or style you’re drawn to, feel free to reach out. I might have something similar in the studio or be able to include it in a future batch.  

Unless otherwise noted in the item description, the glazes I use are food-safe.

Yes. Most pieces are microwave and dishwasher-safe, but I always recommend hand washing to help them last even longer. As with all handmade ceramics, a little extra care goes a long way. Care instructions are provided in every order.

Sustainability matters to me. I make small batches with intention, and I reuse or recycle as many materials as possible in the studio.

Due to the handmade nature of the work, all sales are final. Having said that, I want you to love your pottery - if there is an issue with your order, please contact me within 7 days and I’ll do my best to make it right.

Anything is possible! Contact me with your request: mary@insideoutpottery.ca.